Privacy Policy

Claritum is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our software-as-a-service (“SaaS”) platform.

1. Information We collect

We may collect and process the following types of information:

  • Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, company name, and other relevant details.
  • Usage Information: We may collect information about how you interact with our platform, including log files, IP addresses, device information, and usage patterns.
  • Payment Information: If you choose to purchase our services, we may collect payment information, such as credit card details, to process your transactions securely.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and Improving Services: We use your information to deliver and enhance our SaaS platform, including updates, new features, and customer support.
  • Communication: We may send you service-related announcements, updates, and other information via email. You can opt-out of these communications at any time.
  • Analytics: We analyze user behavior to improve our services, troubleshoot issues, and optimize the user experience.
  • Legal Compliance: We may process your information to comply with legal obligations, resolve disputes, and enforce agreements.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in delivering our services and conducting our business.
  • Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: If we undergo a merger, acquisition, or sale, your information may be part of the assets transferred or disclosed as part of due diligence.

4. Data Security

We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at support@claritum.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the effective date of the changes constitutes acceptance of the updated policy.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@claritum.com.

Thank you for trusting Claritum with your information.