Support Team LeadersAt Claritum our people are the backbone and the heartbeat of everything we do. The customer support we provide is just as important to us as the cloud services that we provide, so we thought we’d delve behind the scenes and introduce you to the team leaders…
Head of Operations
Our eco-food enthusiast from Bytom!
“Every day is a new challenge at Claritum – you never know what you’re going to get when you pick up the phone or open an email and that’s why I love it!
Helping the customer get to the right resolution is a really satisfying feeling. My focus is to make sure the Claritum team delivers a great experience. We help people within organisations, so I treat them all as individuals and make sure we get things right for them first time.
I have a great work life balance at Claritum. Although there’s a lot of hard work to do, there’s a lot of respect for our lives outside of work. This means I can enjoy my city life in Bath.”
Support Planning & QA Manager
Our cake baking enthusiast from Redruth!
“My role is varied and our customers span a lot of sectors, which keeps things interesting. The best thing about this job is knowing that you’re helping customers get the best from our product, but the most rewarding thing is when you build a great rapport with a customer.
It’s important that everyone at Claritum shares the company values because that’s what our customers expect. We don’t just talk the talk, we walk the walk too! We all feel that we’re playing our part– helping our customers realise the benefits of our product is at the heart of everything we do.
Claritum is a great place to work and I feel that our customers feel that vibe. I also feel I have a good work life balance and can spend valuable time watching my children grow.”