ImplementationWhat our implementation process includes
Our goal is to minimize the time and disruption to achieve maximum benefit from your Claritum deployment. We deliver Fast Start implementations which can get you up and running in just a few days through to managed implementations for enterprise deployments.
Our quick start Discovery process ensures we understand your business and procurement processes. Our experts can then ensure we deploy to fit your needs.
Deploying Claritum is quick and easy. Your platform will be deployed in just a few hours and we can work with you to onboard suppliers, customers and pricing.
We make sure the system is optimized for you and your business objectives whilst providing super-user training for a seamless transition.
Customised workflow to ensure a perfect fit with your business processes. Claritum also integrates with all major buy and sell side systems.
Training and Education
Super Use Training
System Administration training on a train-the-trainer basis
Comprehensive training program with user exercises. Onsite training and remote workshops.
24×7 Super User access to online training materials and videos
Support and Updates
Continual program of maintenance and free updates to future proof your investment
Best-in-Class Service Level Agreement (SLA)
24x7x365 Super User access to online support, FAQs, forums and ticketing.
Client Success Support
Client Success Executive
Access to a named Client Success Executive
Structured Client Engagement Plan
Monthly, quarterly or annual reviews of success and return on investment