A leading south coast University has rolled Claritum’s highly intuitive document services portal out to 800 staff across multiple faculties and different sites. The system maximises efficiency of processing high volume / low value individual orders such a copying, scanning, laminating, print on demand, stock orders and variable data orders. Users see a price based on their requirements, so they can flex specifications in real time to fit their budgets. They can also see the impact on cost of specifying different shorter deadlines. Users can upload various file types (such as MS Word, MS Powerpoint) which are converted into press ready PDFs for production.
Once they have the right specification for the right price, they can quickly and easily place orders which are produced on demand by the incumbent supplier. The back office order processing has been streamlined to reduce administration and rekeying for the supplier, as well as auto-generating consolidated sales invoices and monitoring service performance through real time management information.
“It’s great to see thousands of orders being handled efficiently by just one or two managers, with minimal intervention. Only by automating the process from specification to invoice can you optimise the savings and efficiencies from print spends” said Phil Martin, Claritum’s Marketing Manager. “This solution was specified and delivered within 4 weeks, so the University achieved fast payback and substantial return on investment“