A leading south coast University has rolled Claritum’s highly intuitive document services portal out to 800 staff across multiple faculties and different sites. The system maximises efficiency of processing high volume / low value individual orders such a copying, scanning, laminating, print on demand, stock orders and variable data orders. Users see a price based on their requirements, so they can flex specifications in real time to fit their budgets. They can also see the impact on cost of specifying different shorter deadlines. Users can upload various file types (such as MS Word, MS Powerpoint) which are converted into press ready PDFs for production.

Once they have the right specification for the right price, they can quickly and easily place orders which are produced on demand by the incumbent supplier. The back office order processing has been streamlined to reduce administration and rekeying for the supplier, as well as auto-generating consolidated sales invoices and monitoring service performance through real time management information.

“It’s great to see thousands of orders being handled efficiently by just one or two managers, with minimal intervention. Only by automating the process from specification to invoice can you optimise the savings and efficiencies from print spends” said Phil Martin, Claritum’s Marketing Manager. “This solution was specified and delivered within 4 weeks, so the University achieved fast payback and substantial return on investment“

Claritum have secured their third Local Council contract in the London area.

Following the successes with the London Borough of Enfield and Greenwich Council, Claritum were shortlisted and invited to tender by Ealing Council.After a lengthy and detailed process Claritum were successful and are currently in early stages of implementation.

Ealing hope to see the same success as Enfield and Greenwich with savings and efficiencies across their print and document procurement process, at a time where local governments are under pressure to improve standards and drive better value for money procurement.

Phil Martin, Marketing Manager of Claritum said:
“I am delighted we now have our third London Council on board. It is clear that the successes we have seen at our other public sector clients provides proof that significant, measurable and sustainable value for money can be achieved from print and document services. We look forward to the possibility of shared services. This will benefit all local Councils who are using Claritum”.

Claritum  have been successful in winning another local Government contract in the London area.

Greenwich Council selected Claritum after a lengthy research process in a bid to increase efficiencies and streamline their whole print management process.

Greenwich hope to see considerable savings and efficiencies and are about to implement a customer portal where users can directly order a range of documents; print and variable data (e.g. business cards) through the council’s intranet, with order processing fully automated through to invoicing and file submission.

Phil Martin, Marketing Manager of Claritum said:
“I am very pleased we now have Greenwich on board. Since we won the London Borough of Enfield contract, we have been working hard to raise the profile of Claritum in this sector, at a time where local governments are under pressure to improve standards and drive better value for money procurement. We now have a number Councils that have signed up in the London area, we can look into the possibility of shared services, which is an exciting prospect”

As a consequence of the spending review, The London Borough of Enfield had already implemented an e-procurement solution, however it was soon apparent that print was too complex a spend category to manage because every job is unique, specifications vary, prices change and supplier performance is variable.

Enfield’s in-house printing facility had dated and inefficient machinery. Manual processes resulted in low utilization, only servicing a limited number of council employees.

Enfield decided to proactively transform the print unit into a dynamic profit centre by separating print services and focusing on copying, scanning, 1 and 2 colour print, digital and outsourcing litho to a framework of approved printers.

To facilitate this change meant Enfield had to implement a sophisticated print procurement solution, to streamline the print supply chain and aid procuring, managing and paying for print.

Enfield investigated the options available to them, and invested much time and effort evaluating possible solutions. After extensive research the decision was made to implement Claritum.

Claritum also adhered to the business processes within the Office of Governments Commerce document “E-procurement Functional Requirements Specification” which specifies the requirements for e-procurement interoperability.

The time taken to specify and gain prices either via contract prices or RFQ from the approved roster have been significantly reduced, and the print team has total transparency of the prices quoted. The purchasing team is satisfied that the prices submitted by suppliers in the tender are the maximum the Council will pay.

Enfield are seeing the benefits of increased efficiencies and savings.

Customers can directly order a range of documents; print and variable data (eg business cards) through the council’s intranet, with order processing fully automated through to invoicing and file submission.

After the success of Enfield, Claritum has won more Local Government and Public Sector clients and is assessing the potential of shared services to further drive value for money in the sector.