Archive for the ‘Industry Research’ Category

Sir Philip Green “Government spending up to 80% above market rate on printing”

Tuesday, October 12th, 2010

The government is paying up to 80% above market price on many print jobs adding to a total annual print spend of £104m, according to Sir Philip Green’s review of Whitehall spending.

Green’s report into government efficiency, which was published this week, found that the prices paid by government for commodity purchases are often far from competitive.

He identified the lack of a centralised approach to buying goods and services, which has failed to leverage the buying power of the public sector and resulted in departments paying hugely different prices for the same items.

The capability of print buyers varied greatly across government departments while buying processes were often inconsistent, the report said.

Green added: “There is no reason why Government should not be as efficient as any good business.  Any large organisation would want to use its credit rating and scale to buy efficiently.

One of the  conclusions of this review is “scale”.  Every department has not been used to make Government spending efficient.”

Among his recommendations to the government, Green advocated centralised procurement, the production of accurate spend and consumption data, managing down demand and specifiations, and pricing common items at the same level for all central government departments. This can be achieved through the use of technology such as e-Procurement.

Local authorities such as Ealing Enfield and Greenwich Councils have adopted such technology by implementing Claritum, which has streamlined their sourcing, procurement and invoicing processes, leveraged their in house expertise and optimised communications with external suppliers.

The software-as-a-service solution automates much of the process of specifying, costing, ordering and invoicing marketing print, stationery, documents, reprographics and creative services. The application can be deployed to large number of users from customers and budget holders to expert buyers and suppliers. Management have control over spend limits and controls and have real time management information to monitor performance across the supply chain. Claritum integrates with most leading ERP and financial systems such as SAP, Oracle, JD Edwards and Agresso.

European businesses seeing benefits of SaaS

Thursday, July 8th, 2010

European businesses are increasingly seeing the potential benefits of cloud computing and software as a service (SaaS), according to a new study.

Research by analyst firm IDC (www.idc.com) has found that 60 per cent of businesses expect to be at least planning a migration to cloud services, with cost savings and efficiency as the main incentives.

Furthermore, it has been shown that SaaS will help drive the cloud grow from being worth £10.7 billion globally to £27 billion by 2013.

Claritum Launch new White Paper

Monday, June 7th, 2010

For most organisations complex indirect spend categories pose an opportunity for significant savings and efficiencies but are often seen as too challenging to address. Professional Services, Travel and Expense; Print and Marketing Procurement can represent substantial spends but require specialist expertise and technology platforms to achieve savings and efficiencies.

However, with cost pressure on most organisations, complex categories need to be considered a higher priority – especially as savings of 17-40% can be achieved.

Claritum have created a White Paper which focuses on one of the largest of these complex categories and is intended to demystify the approach to achieve savings and efficiencies. This is the first of a series of White Papers from Claritum addressing Print and Marketing Services Procurement.

Print and marketing services are surprisingly large spends for most organisations. Dependent on sector, this category can represent between 0.5% and 3% of revenues. According to research, expenditure on printed materials in the US totals US$167billion per annum and Euro243billion in Europe.

Yet much of this spend falls outside the visibility and control of a formal procurement program. According to Aberdeen, 80% of print is manually sourced using phone, fax and email; leading to higher than necessary costs, inefficiencies and errors.

Why? Print is typically difficult to capture and control as requirements are dispersed across the organisation and usually bought by whoever has the need. Marketing may have established long term relationships with suppliers or rely on their agencies to purchase print on their behalf – often at inflated margins. Most businesses and departments use printed materials and responsibility for buying it is often delegated to junior staff with little or no experience or understanding of what they are ordering.

Print can be a complex area of spend where minor variances in specification, date of order, production process or supplier selection having significant impacts on cost.

To download the full white paper FOR FREE please register your details here>>

SaaS going ‘mainstream’

Friday, May 7th, 2010

The growing value of software as a service (SaaS) to businesses has been highlighted once again by a prominent media organisation.

In an article for the BBC, business editor Tim Weber claims that cloud computing and SaaS is going ‘mainstream’ and that organisations are seeing it as a way of cutting their capital expenditure.

Mr Weber also lays out the main reasons for the popularity of SaaS, including the cost-effectiveness, the scalability, mobility and the fact that services are always kept up to date.

The author adds: “Cloud computing can be applied nearly anywhere - the small retailer that needs a secure e-commerce website quickly and cheaply, the ferry operator that has huge computing spikes in May and June while 90 per cent of its IT system idle the rest of the year or the fire service that needs extra computing power to predict the movement of forest fires during the summer.”

Businesses reluctant about adopting SaaS were recently advised to dip their feet in the water first by trying non-critical services.

 

Buyers show lack of faith in spend data

Friday, May 7th, 2010

Just under one-third of purchasers have a high degree of confidence in the data that measures their spending, according to a report.

In a survey of 150 procurement professionals by procurement technology firm Rosslyn Analytics, only 28 per cent of buyers said they believed their spend data was “complete and accurate”.

In addition, 31 per cent of respondents had a low level of confidence that the information was accurate enough for decision-making purposes. Forty per cent had a medium level of confidence.

“With recent advances in technology including automated data extraction, categorisation and enrichment services, it shocks me that procurement continues to have inadequate spend data,” said Rosslyn Analytics CEO Charles Clark.
“The sooner procurement professionals resolve data quality concerns, the sooner they will be able to focus on the serious business of sustainable cost savings.”

The report also found that 40 per cent of respondents used a third-party provider to gain additional information from available data.

Claritum’s data driven spend analysis program enables our Client’s to gain granular insight into their spend, or monitor performance of a current outsourcing arrangement, in order to achieve significant, measurable and sustainable savings and efficiencies.

SaaS growing among SMBs, says Microsoft

Friday, May 7th, 2010

The findings of a new survey by Microsoft suggests the number of small and medium-sized businesses (SMB) using software as a service (SaaS) is continuing to rise.

According to the company’s second annual Microsoft SMB/Partner Insight Report, 12 per cent of SMBs now use SaaS solutions, compared to ten per cent a year ago.

It is also predicted by the firm’s partners that, by the end of this year, 19 per cent of these businesses will have at least some sort of solution in place.

Birger Steen, vice president of small and medium business at Microsoft, said: “The most competitive SMBs are investing in IT that will not only help protect and strengthen their business, but prepare them for success when economic conditions improve.”

Forrester Research recently reported that the global IT market will grow by 7.7 per cent this year, partly driven by SaaS.

Companies told to analyse spend to save money,

Friday, April 30th, 2010

Supply Management: Organisations are missing out on cost savings because of inadequate spend analysis, a report has found.

“Strategic spend visibility: Untapped potential for cost reduction” (sponsored by Rosslyn Analytics), examined the impact of spend visibility and analysis on companies’ returns. It estimated the potential losses from poor practices to be millions of dollars in terms of unrealised cost savings.

It highlighted that companies should adopt a more strategic and organisation-wide approach to spend visibility to not only incorporate transparency of what is bought and from whom, but also identification, tracking, reporting and analysis.

This should not solely be the remit of procurement and supply chain management, the report said, but become practice in other departments including finance, HR, IT, marketing and legal. This would enable companies to catch savings opportunities that might otherwise have been missed.

For example, savings from strategic sourcing could be increased by up to 12 per cent with better spend analysis, according to the report. It could also help get more spend under the control of procurement, potentially from 25 per cent to more than 75 per cent, and result in better control of maverick spending and greater contract compliance.
The report estimates that, on average, 80 per cent of organisations’ spending is with less than 20 per cent of its suppliers. A better understanding of where money goes could lead to consolidation of the supply base, which in turn could generate savings. In addition, improved spend visibility could facilitate better risk analysis by, for example, identifying potential disruptions to the supply chain as a result of being overly dependent on a single source of supply.

Claritum’s data driven spend analysis program enables Their Client’s to gain granular insight into their spend, or monitor performance of a current outsourcing arrangement, in order to achieve significant, measurable and sustainable savings and efficiencies.

Spend Analysis can be provided as a stand alone engagement, but when combined with Claritum’s sourcing and supplier management tools, client’s realise significant, measurable and sustainable savings, without compromising quality or performance.

59% Of US Companies see Cost Savings and Process Efficiencies as their key priority in the procurement of print.

Wednesday, April 28th, 2010

Initial research conducted by Claritum has shown that 59% Of US Companies see Cost Savings and Process Efficiencies as their key priority in the procurement of print.

Claritum (in conjunction with UK Trade and Industry) surveyed over 200 US Companies with a view to better understand their views on the procurement of indirect and complex categories.
The majority of those who responded (87%) spend between $3 and $10million on complex, indirect categories such as print and related services.

73% from the returned sample believe that effective print buying is just as important as any other indirect spend.

When asked about how print is purchased within their organisation, 68% were still using manual processes by either a central procurement function or the individual who has the need, with only 16% using and automated ERP or procurement platform.

The majority of companies indicated that cost saving and reducing the over all indirect spend (32%) as their top priority. Improved efficiency and effectiveness was also important (27%)

41% stated that granular/real-time visibility of indirect spends was “Very Important” where as 29% thought cost saving through competitive bidding was “Very Important”

72% felt cost savings through process automation was “Somewhat Important”

However 62% believed that monitoring buyer and supplier performance was “Medium to less important”

The survey is still available to complete, For Companies still wishing to take part, please follow the link - http://freeonlinesurveys.com/rendersurvey.asp?sid=fnrx31na32o8hf9726068

SaaS provides solutions ‘without the hassle’

Friday, April 16th, 2010

Businesses are  benefitting from cloud-based solutions which allow them to “do more for less”.SaaS expert Martino Corbelli explained why such solutions could appeal to enterprises.

A number of studies in recent months have shown that many businesses are considering SaaS for at least some of their IT needs.
One of these studies, conducted by Mimecast, found that 62 per cent of IT decision makers in the US and Canada are giving it careful consideration, with the technology, financial and legal sectors most likely to adopt it.

 

He said: “Cloud services mean that businesses are able to get the benefits of familiar applications but without the hassle and cost of managing the hardware, software licensing, upgrades and maintenance themselves.

“The continuing difficult financial landscape has meant that businesses have been tasked to do more with less and IT departments are under additional scrutiny to demonstrate the value they provide to the business.”

Mr Corbelli also pointed out that the need for refreshing hardware and software is eliminated by SaaS.

Managing Services Procurement Categories

Thursday, February 18th, 2010

New research by Spend Matters  suggests that organisations collectively spend over a trillion dollars per year on a range of services categories. From legal to marketing to print to outsourcing, organisational spending across a breadth of often complex and hard-to-manage services categories typically is large - significantly larger than most companies realise before analysing it - and decentralised. When companies first start to tackle complicated services categories, one of the major challenges they discover is that price is often just one component of many that factor into services spending decisions.

 

For a full look at the findings please log onto -  http://www.spendmatters.com/library/