Archive for the ‘Client News’ Category

Ealing Council ahead of the game when it comes to simplifying government procurement

Thursday, December 16th, 2010

Last week John Collington, the Head of Procurement for the Cabinet Office’s Efficiency and Reform Group (ERG) and Chartered Institute of Purchasing and Supply CEO, David Noble, announced they were joining forces to help improve public sector buying. Their aim is to transform how government buys common goods and services through centralised category management, standardisation of specification, and aggregation of spend, to deliver savings from the baseline of £13 billion, in the region of 25 per cent over four years.

This collaboration follows John Collington’s announcement at London’s Efficiency, Reform & Accountability conference on 24 November, where he informed delegates of his plans to address 9 core spending areas, including office supplies, print management, advertising and media, by September 2011.

This is good news for Claritum, given our experience and success in the public sector, and one of our public sector clients, Ealing Council, is excited to be ahead of the game.

Having used Claritum since 2008 Ealing Council has been able to demonstrate the benefits of Claritum for some time, and the Council is now embarking on deployment of additional functionality, after reaching out to Claritum for ideas of how best to deliver additional cost reduction and value for money.

Claritum proposed a complete solution for Ealing encompassing branded templates, user portal interface, internal print management and costing and charging. This was to be added to the existing Claritum deployment which ensures sourcing and procurement meet corporate requirements and deliver best value on every transaction. A combination of matrix and bid costings covers a wide range of media from photography and design to complicated mailings and distributions. An interface to internal council systems provides semi-automated financial transactions.

The bottom line benefits to Ealing will be further cost savings and process efficiencies. Less tangible but increasingly valuable benefits will be derived from strengthening the Ealing brand and improving the effectiveness of communications media.

Ralph Brandhorst, Senior Production Manager for Ealing Council said, ”we estimate the reduction in direct and indirect costs will be many times the costs of the system improvements as well as providing many non cost benefits. It is an area many public sector organisations are looking at”.

The London Borough of Ealing is the largest in west London, third largest of the London boroughs, with 310,000 residents, 13,365 businesses and a budget of £266 million.

Former Home Office group commercial director John Collington became the most senior procurement figure in the UK government on 1 September when took up his current role. His remit is to spearhead a cross-government approach to procurement and its supply chain to make the best use of its combined purchasing power and get better value for money.

How The London Borough of Ealing are planning significant savings and efficiencies

Tuesday, October 19th, 2010

 The London Borough of Ealing is the largest in west London, third largest of the London boroughs, with 310,000 residents, 13,365 businesses and a budget of £266 million.
With increasing pressure to deliver cost reductions and value for money across the organisation, Ealing are looking at improving processes to drive cost savings and efficiencies. 
Ralph Brandhorst (senior production manager), in the central Marketing & Communications department is working with Claritum to develop systems and processes that will reduce time/costs associated with designing and producing all documents and any marketing and communications media. Within any organization there exists the hidden cost / time executives spend creating documents and ensuring they meet corporate branding guidelines, which could be reduced and used to make a greater contribution to service objectives.
To address this Claritum are proposing a complete solution for Ealing that encompasses branded templates, user portal interface, internal print management and costing and charging. This can be added to the existing Claritum deployment which ensures sourcing and procurement meet corporate requirements and deliver best value on every transaction. A combination of matrix and bid costings covers a wide range of media from photography and design to complicated mailings and distributions. An interface to internal council systems provides semi-automated financial transactions.
The bottom line benefits to Ealing are cost savings and process efficiencies. Less tangible but increasingly valuable benefits will be derived from strengthening the Ealing brand and improving the effectiveness of communications media.
 
Ralph Brandhorst said “We estimate the reduction in direct and indirect costs will be many times the costs of the system improvements as well as providing many non cost benefits. It is an area many public sector organisations are looking at”.
 
Phil Martin, Marketing Manager of Claritum said: “With the pressure on public sector spending we are delighted that Ealing are seeing real tangible efficiencies and savings from using Claritum. Our public sector clients are all reporting similar benefits and provide a best practice template for other local authorities. It is clear that the successes we have seen at our public sector clients provides proof that significant, measurable and sustainable value for money can be achieved from print, marketing and document services. We are seeing an unprecedented level of interest from councils, universities and other non for profits right across the country.”

Claritum to Launch “Claritum Connect”

Tuesday, February 16th, 2010

Claritum are pleased to announce the imminent launch of “Claritum Connect” a one-stop online resource for all of their  Clients and Partners, encompassing customer support, best practice guides, training manuals and Feature Request (Ideas) Board. 

Claritum Connect is a central online portal that customers can access with a single log-in.  It currently offers customer support, best practice guides and training materials.  Coming in Q3 of 2010 will be online communities to connect with other Claritum customers and to also facilitate customer branding of their portals. The available resources will include:

• Customer Support & Reporting – An enhanced customer support option that makes it easy for customers to create, update, track and report on customer support cases via the Web.

• Knowledge Library – A solutions library that includes enhanced searching capabilities on a wealth of knowledge including product information, and training manuals and materials.

• Best Practices – A library of best practice guides, webcasts, presentations, case studies, white papers and industry news that provide a clear map to ensure customers get the greatest value out of their solutions including the most advanced capabilities.

• Community - An online ideas board (feature enhancements module, where customers can post new feature requests and vote on existing feature requests), solutions tips, news and updates, as well as upcoming events.

Public sectors and Non-profits save money and manage cost

Monday, October 26th, 2009

The recent economic turmoil not only forced many small and large companies in the private sector to rethink their cost management strategies, but also prompted governmental bodies and not-for profits to emphasise agility and be more efficient.

The current climate has meant local authorities have been hard pressed to “do more with less.” With this backdrop, it not surprising for public sectors to follow the lead of private companies in using advanced Sourcing and purchasing technologies hitherto available only to large organisations to drive down cost and improve efficiency.

 

With an On-Demand deployment model, companies pay predictable fees to gets the results of efficient strategic sourcing and competitive bidding without worrying about managing software and hardware or stretching their already slim IT staffs to manage the technology infrastructure.

More and more public sector and governmental agencies are using the power of these new Procurement delivery platforms to achieve significant savings that can then be put to work in other areas. And the added intangible is that it also makes the Sourcing process more transparent.

 

James Samuels, CEO of Claritum Said - “We’re seeing huge demand for our SaaS spend management application from private and public sectors. The combination of spend analysis, sourcing, e-procurement, supplier network and catalogue delivers significant and measurable benefits.

Our clients love the quick ROI and the significant hard cash savings. Clients such as the London Borough of Enfield, Ealing and Greenwich have announced 17-25% savings and there’s more to come”

New Australian client goes live.

Friday, July 24th, 2009

Claritum are pleased to announce their new client deal in Australia has successfully gone live.

The new client is part of a leading US$5 billion media group who handle international launches and promotions for global brand owners such as Disney, 20th Century Fox and Paramount.

The Claritum solution streamlines the processes of retail store profiling, identifies POS and merchandising requirements and automates the pricing, ordering and reconciliation of POS kits.

This has considerably reduced the administration of complex promotions, freed valuable expertise to concentrate on added value and minimised opportunities for errors. For the brand owners it has dramatically improved time to market, resulting in more flexible, tactical marketing activities and cost savings. US based clients also benefit from real time spend visibility throughout the AsiaPac based supply chain.

Healthcare Group deploys Claritum

Friday, July 24th, 2009

Claritum have extended its market leading self-service capabilities even further to enable detailed profiling of end user requirements with resultant cost savings and efficiencies. Based on the customer self-service portals for commodity print such as variable data point of sale and promotional print on demand, the solution provides detailed profiling capabilities for marketers to select bands of stores, outlets or branches.

The user (store manager, franchise owner, branch manager etc) can only view items with direct relevance for their outlet and with content specific to their profile. For example, point of sale kits can be sent directly to the outlet based on their instore POS profile and furniture.

Similarly a tactical promotion may only be made available to outlets regionally or to ‘premium’ outlets within an overall estate of outlets or branches. Artwork content of print can also be banded appropriate to the outlet’s profile, so a tactical price promotion can be tailored to more price sensitive locations or more strategic differential pricing policy can be employed across banded outlets.

Claritum’s solution, not only controls the spend across approved profiles but eliminates wastage, minimises delivery charges and produces highly tailored campaigns to improve marketing effectiveness.

Marketing portal for UK’s largest jewellery retailer

Friday, July 24th, 2009

One of the UK’s leading pub groups has rolled out Claritum across its estate of pubs and bars to improve profiling its 460 outlets.

This capability delivers significant marketing improvements and cost saving efficiencies through more tactical use of targeted variable data promotions and eliminating wastage of print and promotional materials and delivery costs.

 

One of the world’s largest media groups optimises its print spend

Friday, July 24th, 2009

By moving away from manual print order processing to managed services using Claritum’s procure-to-pay print platform, this global leader is on target to achieve considerable cost savings and efficiencies. Internal customers responsible for multiple brands, design agencies and print suppliers located across the UK are managed by a small but highly efficient expert team.

800 user document management system proves a success for University

Friday, July 24th, 2009

A leading south coast University has rolled Claritum’s highly intuitive document services portal out to 800 staff across multiple faculties and different sites. The system maximises efficiency of processing high volume / low value individual orders such a copying, scanning, laminating, print on demand, stock orders and variable data orders. Users see a price based on their requirements, so they can flex specifications in real time to fit their budgets. They can also see the impact on cost of specifying different shorter deadlines. Users can upload various file types (such as MS Word, MS Powerpoint) which are converted into press ready PDFs for production.

Once they have the right specification for the right price, they can quickly and easily place orders which are produced on demand by the incumbent supplier. The back office order processing has been streamlined to reduce administration and rekeying for the supplier, as well as auto-generating consolidated sales invoices and monitoring service performance through real time management information.

It’s great to see thousands of orders being handled efficiently by just one or two managers, with minimal intervention. Only by automating the process from specification to invoice can you optimise the savings and efficiencies from print spends” said Phil Martin, Claritum’s Marketing Manager. “This solution was specified and delivered within 4 weeks, so the University achieved fast payback and substantial return on investment

Ealing Council makes it three for Claritum

Friday, July 24th, 2009

Claritum have secured their third Local Council contract in the London area.

Following the successes with the London Borough of Enfield and Greenwich Council, Claritum were shortlisted and invited to tender by Ealing Council.After a lengthy and detailed process Claritum were successful and are currently in early stages of implementation.

Ealing hope to see the same success as Enfield and Greenwich with savings and efficiencies across their print and document procurement process, at a time where local governments are under pressure to improve standards and drive better value for money procurement.

Phil Martin, Marketing Manager of Claritum said:
“I am delighted we now have our third London Council on board. It is clear that the successes we have seen at our other public sector clients provides proof that significant, measurable and sustainable value for money can be achieved from print and document services. We look forward to the possibility of shared services. This will benefit all local Councils who are using Claritum”.